General Terms of Contract
GTC of the Alpine School Tre Cime
General Terms and Conditions for Day Tours
1 Registration
Our group tours are dependent on a minimum number of participants. If this threshold is not met, the Alpine School Tre Cime reserves the right to cancel the event. In that case, we will diligently explore suitable alternatives. If you do not agree with this arrangement, any deposit made will be promptly refunded in full.
For individual tours, early booking significantly helps the tour planning. To secure a fixed booking, we request a deposit of €100.00 per guide per day. Guests who have made a deposit will receive priority, and a mountain guide will be reserved for them. While day tours can also be booked on short notice, in cases of high demand (especially during peak seasons) and/or limited good weather days during a week, preference will be given to guests with confirmed reservations.
2 Program
For safety reasons, the mountain guide reserves the right to modify the scheduled program or route or cancel the tour. This may occur, for example, in the event of unfavorable weather conditions or if the participants demonstrate insufficient abilities, etc.
3 Liability
The mountain guides of the Alpine School Tre Cime are certified by the state and internationally recognized as mountain guides, equipped with liability insurance. Despite the professional guidance provided, it’s important to note that not all risks in the mountains can be entirely eliminated, even under the guidance of a mountain guide. While the guide can work to minimize risks, a residual risk may still exist. The Alpine School serves solely as an intermediary and does not assume any liability.
4 Participants
Each participant is responsible for assessing their own abilities. If there is uncertainty about whether a tour is too challenging, we advise taking a preparatory tour so that the mountain guide can evaluate participants beforehand. During group tours, the mountain guide will adjust the pace based on the abilities of the least experienced participant. Any health problems or restrictions should be communicated during the registration process.
Failure to comply with the instructions of the mountain guide may result in the participant being excluded from the group.
5 Tours
Please note that the specified requirements outlined in the tour descriptions (including physical condition, technical knowledge, and equipment) are integral components of the contract between the Alpine School Tre Cime and the individual booking the tour. The mountain guide retains the right to exclude participants who do not meet these requirements from hikes or tours, or to cancel the tour altogether.
6 Insurance
We advise obtaining mountain insurance. Verify with your insurance provider to ensure coverage for mountain accidents. If not already covered, you have the option to purchase an insurance policy through Aiut Alpin at the office of the Alpine School Tre Cime.
7 Withdrawal
If a tour is canceled up to 7 days before the scheduled start, the tour can be canceled with the deposit deferred for up to 15 months. Between the 7th and 4th day before the start, a processing fee of 35% of the total amount will be applied. On the 3rd day, 50% of the total amount will be charged, followed by 70% on the 2nd day. Starting from the day before the course, the full amount will be charged. In case of cancellation due to reasons such as accidents, illness, etc., the cancellation fees, excluding the processing fee, can be transferred to another offering within our program (with a doctor’s certificate and within 15 months).
8 Photos and Promotional Material
By participating, the individual consents to the capture of photographs during the tour/course. These images may be utilized for promotional purposes on social media and the Alpine School website.
9 Deposit
The reservation is valid as soon as the deposit has been received.
General Terms & Conditions for Multi-Day Trips
1 Registration
For reliable planning, early registration is crucial. Following your registration, we will provide you with a confirmation of registration, an equipment list, and payment details. Approximately two weeks prior to the start of the course, you will receive comprehensive information about the meeting point, your mountain guide, arrival instructions, and more. A participant list will also be sent, contingent upon consent for data disclosure.
2 Payment
The payment details and the bank information will be shared along with the confirmation of registration. As a general guideline, a deposit of 30% in Euros is required at the time of booking, with the balance due 30 days before the trip begins.
3 Minimum of Participants
All courses are need to reach a minimum number of participants. If this threshold is not met, we reserve the right to cancel the course up to two weeks before its scheduled start. In that case, an alternative program or the same program, shortened by one or more weekdays (depending on the tour’s length), will be offered. If a participant does not agree to this arrangement, a full refund of the total amount will be provided.
4 Change of Program
For safety reasons, the mountain guide has the authority to modify the scheduled program or route. This may occur, for instance, due to unfavorable weather conditions, avalanche risk, insufficient abilities of the course participants, or other unforeseen circumstances.
5 Liability
The mountain guides of the Alpine School Tre Cime are state-certified and internationally recognized, holding liability insurance. Although they provide professional guidance, it’s crucial to acknowledge that complete elimination of all risks in mountain activities is not guaranteed, even with the guidance of a mountain guide. While efforts are made to minimize risks, there may still be residual risks. The Alpine School acts as an intermediary and does not take on any liability.
6 Insurance
We strongly advise securing personal insurance. Verify with your insurance provider whether you have coverage for mountain accidents. If not, you can find a trustworthy partner in Aiut Alpin, and insurance can be arranged directly in our office.
7 Withdrawal
Cancellation rate:
No deposit fees will be charged for cancellations made up to 30 days before the event’s commencement.
From the 29th to the 15th day, a charge of 75% will apply.
In case of cancellation from the 14th day until the tour begins, 90% of the tour price will be invoiced.
An additional processing fee of €125 will be applied.
Decisive is the receipt of the written declaration of cancellation. If the trip is not taken, the full travel price will be charged.
We recommend securing travel cancellation insurance (e.g. Europäische Reiseversicherung).
8 Pictures and Publicity
By participating, the individual consents to the capture of photographs during the tour/course. These images may be utilized for promotional purposes on social media and the Alpine School website.
9 Deposit
The reservation is valid as soon as the deposit has been received.
